Privacy Policy: What Data We Collect and Why Australia 2026 New

We use a short set of cookies to make the site work and to measure anonymous traffic. One cookie remembers that you have dismissed the age-check banner, another remembers that you accepted cookies on your first visit, a third holds a one-letter preference for light or dark mode, and the analytics cookie holds an anonymous visitor identifier. Full technical detail, including names, lifetime and vendor, lives on the dedicated cookie policy page. Clearing cookies in your browser removes all of them; the next visit you will see the age banner again. The browsers we test regularly against are Chrome, Firefox, Safari and Edge on both desktop and mobile; nothing on the site relies on a browser setting other than the defaults. If you use an extension that strips cookies on every navigation, the reading experience is unchanged but the banners come back on every visit.

The technical data goes into an aggregated analytics report that we use for editorial decisions: which Betano guides to update first, which service pages need a translation review, which parts of the install walkthrough confuse readers. The analytics report never names you personally and never leaves our editorial team. Contact form messages are read by a human, replied to from the same mailbox, and archived for one year so that a follow-up question months later still has context. We do not sell any of this information, and we do not share it with operators or advertisers in a form that can be tied back to you. We will share information only if a law or a valid regulator request compels us to do so, and in those situations we respond to the narrow question asked rather than hand over an entire database. We review the retention windows every quarter and shorten them whenever we find a column of data that we are not actually using for anything.

When you open a page on this site we automatically receive a small amount of technical information from your browser: the page URL, the referring link, the time of the request, your approximate location derived from the IP address, the device type, the browser version and the screen resolution. We use this information to understand which guides are useful and to spot broken layouts on uncommon phones. We do not ask you to register, we do not require an email address to read anything, and we do not attempt to identify you personally. The contact form adds whatever you choose to type into it — your message, your name if you supply it, and your reply-to address. If you leave a comment, that comment is stored with a timestamp but no email. We do not trigger a native geolocation prompt, we do not ask for camera or microphone access, and we do not attempt to read the files in your device storage. Any screenshot you attach to a support email is stored on our mail server for one year and then deleted.

Three groups of third-party services help us run the site. The hosting provider processes every request your browser makes and keeps standard web-server logs for a short window; it can see your IP address and the URL requested. The analytics provider receives an anonymised version of the same request and stores a long-lived cookie in your browser. When you click a promotional button that leads to Betano, the operator sees that you came from our site; from that point your activity is governed by the Betano privacy policy, not ours. The current list of providers is published in the cookies page and updated whenever we change vendors. We review the list once a quarter and we drop any vendor that cannot explain, in plain language, what it does with the data it receives from us. We prefer providers that keep their data within the European Union or Australia, and we avoid providers that resell log data to ad networks.